Product Information FAQs
Please review our Product Information FAQs below for an answer to your question.
Help topics include: questions on a book, software demos, multi-user licenses, desk copies, and more.
All product information on our website is kept current. Browse our store to check the pricing or availability of a product.
Sale priced items will be designated with “Sale Price” or “Discount”. If an item is not listed as “In Stock”, an expected availability date will be provided for pre-orders and back-orders.
A multi-user software license is required for each computer that the software program will be installed on. For example: 5 computers = 5 user license.
The software titles we offer are not traditional “network” applications, and are a local installation on your computer(s), or accessed through a web browser.
Multi-user software licenses are available at a discounted price.
Data files provide medical codes in several common text file formats including: fixed length (.txt), comma delimited (.csv), field delimited (.prn), and Excel format (.xls).
Unfortunately, due to licensing restrictions we are not allowed to sell data files. Please check with AMA, PMIC, or Optum360 directly for these electronic products. We apologize for the inconvenience.
eBooks are exact copies of their printed books, delivered in electronic format. Some are supplied in Adobe Acrobat PDF format, while others are accessed via web browser.
Not all coding products are available as eBooks. Please look for “eBook” in the product title, where available.
We do not provide free copies of ALL books for instructor review.
You can always return the book that you are interested in reviewing if it does not meet your expectations.
If none of the topics above answered your question, please contact us directly.