Shipping FAQs

Please review our Shipping help topics below for an answer to your question.

Help topics include: where we can ship orders, shipping rates, priority service, expected delivery timeframes, and more.

Merchandise will be shipped via UPS, Federal Express (FedEx), or United Postal Service (USPS).

No Saturday deliveries.

Shipping and handling charges are based on total items purchased. In some cases, multiple item orders may have to be shipped separately.

Standard Ground: The first item is $13.99, and each additional item is $7.99. Standard ground shipments take 7-10 business days, and usually ship within 48 hours. Shipments to Alaska and Hawaii default to priority shipping, please see below for rates.

Priority: 2-3 day service determined by carrier coverage to your geographic area. The first item is $35.00, and each additional item $20.00. All priority orders will be shipped the following business day.

Please Note: Due to increased shipping volumes, deliveries may take longer than expected to arrive once your order is in the carrier’s possession. We cannot guarantee a priority order will arrive within 2-3 days once shipped, and will not be offering refunds for late deliveries. For example, a priority delivery that takes four (4) days enroute will not be refunded.

Shipping and handling charges are based on total items purchased. In some cases, multiple item orders may have to be shipped separately.

Standard Ground: The first item is $13.99, and each additional item is $7.99. Standard ground shipments take 7-10 business days, and usually ship within 48 hours. Shipments to Alaska and Hawaii default to priority shipping, please see below for rates.

Priority: 2-3 day service determined by carrier coverage to your geographic area. The first item is $35.00, and each additional item $20.00. All priority orders will be shipped the following business day.

Please Note: Due to increased shipping volumes, deliveries may take longer than expected to arrive once your order is in the carrier’s possession. We cannot guarantee a priority order will arrive within 2-3 days once shipped, and will not be offering refunds for late deliveries. For example, a priority delivery that takes four (4) days enroute will not be refunded.

No. If you have selected priority shipping, your order will be shipped the following business day.

A product designated as a “Pre-Order” will not be shipped until the availability date listed on our website. Please check product availabilities before selecting priority shipping.

Orders are usually processed within 1 business day, during the hours of 8:30 AM to 4:30 PM (PST) Monday through Friday. Orders placed after 4:30 PM (PST) Monday through Friday, weekends, or holidays will be processed the following business day.

After an order is processed, most orders ship within 2 business days. During busier times in the fall and winter, it can take up to 4 business days to ship some orders. If your order is subject to delay, you will be notified.

Electronic products (eBooks and software) can take at least 24 hours to be licensed and fulfilled during weekday business hours.

A product designated as a “Pre-Order” will not be shipped until the availability date listed on our website. Please check product availabilities.

If you have selected priority shipping, your order will be shipped the following business day. Standard ground shipments take 7-10 business days.

Please Note: Due to increased shipping volumes, deliveries may take longer than expected to arrive once your order is in the carrier’s possession. We cannot guarantee a priority order will arrive within 2-3 days once shipped, and will not be offering refunds for late deliveries. For example, a priority delivery that takes four (4) days enroute will not be refunded.

Orders are usually processed within 1 business day, during the hours of 8:30 AM to 4:30 PM (PST) Monday through Friday. Orders placed after 4:30 PM (PST) Monday through Friday, weekends, or holidays will be processed the following business day.

After an order is processed, most orders ship within 2 business days. During busier times in the fall and winter, it can take up to 4 business days to ship some orders. If your order is subject to delay, you will be notified.

Electronic products (eBooks and software) can take at least 24 hours to be licensed and fulfilled during weekday business hours.

A product designated as a “Pre-Order” will not be shipped until the availability date listed on our website. Please check product availabilities.

If you have selected priority shipping, your order will be shipped the following business day. Standard ground shipments take 7-10 business days.

Please Note: Due to increased shipping volumes, deliveries may take longer than expected to arrive once your order is in the carrier’s possession. We cannot guarantee a priority order will arrive within 2-3 days once shipped, and will not be offering refunds for late deliveries. For example, a priority delivery that takes four (4) days enroute will not be refunded.

We DO NOT ship to PO Boxes.

Please provide a valid physical address during checkout for delivery.

Yes. We do ship to APO and FPO addresses.

Please provide any additional shipping instructions during checkout.

We ship to any physical address in the continental United States, Alaska, or Hawaii. (Alaska and Hawaii default to 2nd day shipping.)

We DO NOT ship to:

Puerto Rico, Guam, Mexico, Canada, South America, Europe, Australia, Africa, or Asia.

We DO NOT ship to Puerto Rico.

We only ship to physical addresses in the continental United States, Alaska, or Hawaii. (Alaska and Hawaii default to 2nd day shipping.)

No. We ship to any physical address in the continental United States, Alaska, or Hawaii. (Alaska and Hawaii default to 2nd day shipping.)

We DO NOT ship to:

Puerto Rico, Guam, Mexico, Canada, South America, Europe, Australia, Africa, or Asia.

In some cases, orders containing multiple items may need to be shipped separately.