Customer Service

Please review our help topics below for an answer to your question.

View help topics for:

  • Placing an Order
  • Ways to order, payment methods, order forms, quotes, tax exemption, request W9, and more.
  • Shipping Rates and Methods
  • Where we can ship orders, shipping rates, priority service, expected delivery timeframes, and more.
  • Checking Order Status
  • Shipment confirmation emails, order processing, when orders ship, expected delivery timeframes, pre-orders, back-orders, and more.
  • Making a Return
  • Return policy, how to make a return, eligible items, and more.
  • Product Questions
  • Questions on a book, software demos, multi-user licenses, desk copies, and more.
  • Other Requests
  • Quotes for bulk orders, get a receipt for your order, W9, CEUs, and more.
  • Privacy Policy
  • Privacy policy, how cookies are used, and un-subscribe from newsletter.